It’s tempting to try to view a complicated, dysfunctional, or otherwise broken system by the intentions of those who designed it previously or promote it currently. But that generosity doesn’t fix it.

The counterargument is a systems-thinking heuristic: The purpose of a system is what it does (POSIWID), coined by the British management consultant Stafford Beer. It doesn’t matter if the side effects are worse than envisioned or if the unintended but inevitable consequences are more dire. The descriptive view removes some of the baggage of good intentions. As the saying goes, “every system is perfectly designed to get the results it gets.”

// 11.09.26